CPU hits 99C for almost no reason

[Stavordale]

Hi, my new omen 17 with 9750h and rtx 2070 gets super hot for no reason. It regularly hits 95-99 when under almost no load.

 Is this normal/acceptable for the new 9th gen cpu? 

Do i have to return the unit to be replaced if its a faulty unit and how do i find out if it is faulty?

Thanks for any help

[Riddle_Decipher]

@Stavordale Welcome to HP Community!

Click here for steps to resolve overheating issues, you could switch the windows settings to performance rather than visual effects to make a minor change,

however, high performance games may heat up your PC, hence make sure you are using a cooling pad as well, to be on a safer side.

Here's how you change windows settings:

• Go to Start Menu > click on Settings.
• Type performance > choose to Adjust the appearance and performance of Windows.
• In the new window, go to the Visual Effects and select Adjust for best performance.
• click Apply and Ok...this should do the trick.

I must let you know that its normal for a gaming PC to heat up, and with an Intel CPU such as the one you have, there's nothing to worry about, for details on why you don't need to worry: Click here to go through the CPU specifications, look under Tjunction of the CPU, it supports up to 100°C.

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.