09-25-2016 02:38 PM
1. I have upgraded my OS from Windows 8.1 to Windows 10. Since then my Camera and Microphone Stopped working.
2. Also, does my model ( HP Envy dv7-7323cl ) has Drivers support from HP for windows 10? Because when I looking for Drivers on Hp website and selecting my laptop model its gives only two options to download drivers for Windows 8 and 8.1.
I don't know if going back windows 7 is a good idea?
Solved! Go to Solution.
09-25-2016 06:22 PM
please ensure you create a system restore point on the notebook and backup complete data.
please check the issue with mutiple applications
uninstall the camera drivers from device manager
install the camera drivers from HP RECOVERY MANAGER
if not then update camera and bios for default OS from HP WEBSITE
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09-25-2016 08:26 PM
Here is my suggestion .
HP PCs - Resolving Microphone Problems (Windows 10, 8)
HP PCs - Webcam Troubleshooting (Windows 10, 8)
Going back from windows 10 to Windows 7 or Windows 8.1
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I am an HP employee!!
09-28-2016 12:20 PM
I found the issue. It wasn't about any Windows 10 or any driver. I recently replaced the screen of my laptop and while replacing it the technician missed one tiny plug to insert into the respective socket near the Webcam area . And that plug is responsible for the functionality of mic and webcam.