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Flag Post

Camera checkbox in BIOS on HP Elite x2 1013 G3 keep Intel IPU3 ImgU enabled even if Camera disabled

HP Recommended
HP Elite x2 1013 G3
Linux

Hello!

 

BIOS checkboxes that enable or disable cameras disable just I2C sensors, but always keep relevant IPs/PCI devices (Intel IPU3 ImgU) enabled. Intel engineer asked me here to inform HP about this issue, so HP could reach Intel about fixing this.

 

I tried to contact HP via HP Support Chat to tell that, but I always get redirect to https://support.hp.com/us-en/error?errorType=500 (different ISP and web-browsers was tested, outcome was always the same).

I also tried to contact HP via MyHPSupport, but I always get "Duplicate contacts found..." error, message, with no clear explanation what to do to fix this error.
I also tried HP Phone Support, but got recommendation to use HP Executive Team: CEO e-mail contact form, which doesn't looks like appropriate way of using this form for this kind of technical information. 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation