05-22-2019 07:19 AM - edited 05-22-2019 07:21 AM
I have an Envy X360 15t-W000 HP laptop. According to the manual the laptop has the capacity for a M.2 SSD as well as the standard HDD. When I ordered the laptop I oriignal oredered the HDD version. I wanted to add an SSD to improve performance and would rather add m.2 SSD for better speed.
I opened the laptop to check and found the space for the m.2 SSD and what I believe are the terminal points on the mother board but the slot or header to plug the SSD into was not there. Can the slot be installed or added?
05-23-2019 10:03 AM
Welcome to the HP Support Community!
I checked the specifications of your computer and see that there is an M.2 SATA 3 slot on the computer. However, when checking the image you have shared the slot is not available.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with tech support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee