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HP Recommended
Microsoft Windows 11


Processor 11th Gen Intel(R) Core(TM) i3-1125G4 @ 2.00GHz 2.00 GHz
Installed RAM 8.00 GB (7.65 GB usable)
Device ID CC4F5CA1-5544-4A8A-BE6E-96BA1F59CC6D
Product ID 00356-02675-94246-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

1 REPLY 1
HP Recommended

We need the model or product number of the laptop. Some models have soldered memory and others have memory slots that have separate removeable upgradeable modules. 

 

 

https://www.hp.com/hk-en/shop/tech-takes/post/how-to-find-your-hp-laptop-model-number#:~:text=For%20....

 

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