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‎05-19-2022 02:03 AM

HP Recommended
Product: HP Pavilion Laptop PC 13-bb0000 (9WG33AV)
Operating System: Microsoft Windows 10 (64-bit)

For me to do what I want to do, I need at least 16 GB RAM.  Can I upgrade by opening the case and inserting a memory?

If I cannot, what is the HP notebook model that I can get 1TB storage and 16GB RAM?  Or would it be better to buy an external storage device?

 

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-19-2022 07:13 AM

HP Recommended

Hi:

 

Unfortunately, you cannot upgrade the memory as it is an integral part of the motherboard.

 

See chapter 1 of the service manual for the memory upgrade information.

 

Maintenance and Service Guide (hp.com)

 

You would have to replace the system board with one listed in chapter 3 of the service manual that comes configured with 16 GB of memory.

 

You can see if you can buy a 13-bb0xxx notebook that comes with 16 GB of memory instead of 8 GB.

 

View solution in original post

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1 REPLY 1

‎05-19-2022 07:13 AM

HP Recommended

Hi:

 

Unfortunately, you cannot upgrade the memory as it is an integral part of the motherboard.

 

See chapter 1 of the service manual for the memory upgrade information.

 

Maintenance and Service Guide (hp.com)

 

You would have to replace the system board with one listed in chapter 3 of the service manual that comes configured with 16 GB of memory.

 

You can see if you can buy a 13-bb0xxx notebook that comes with 16 GB of memory instead of 8 GB.

 

Was this reply helpful? Yes No
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