-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Can I upgrade RAM and/or SSD in HP NOTEBOOK 14-BP100NJ /...
Create an account on the HP Community to personalize your profile and ask a question
02-19-2018 08:30 AM
Hi,
Can I upgrade RAM and/or SSD in the HP NOTEBOOK 14-BP100NJ / 2PN06EA?
If so, what are the limits on said upgrades (DDR type and frequency, max capacity, max SSD capacity etc)?
Thanks!
Solved! Go to Solution.
Accepted Solutions
02-19-2018 11:57 AM
Hi
from what i can see the product number has :
Intel® Core™ i5-8250U
- Discretegraphics
According to the intel's website this is a 8th gen Processor
https://ark.intel.com/products/124967/Intel-Core-i5-8250U-Processor-6M-Cache-up-to-3_40-GHz
so i'm guessing you should have Two customer-accessible/upgradable slots, if yo follow the info & open the screws you will get to know for sure.
For HDD as you unit has a 256 GB M.2 SSD, you can definitly upgrade to 512 GB SSD, but on the SATA HDD as your unit had a SSD, i was not able to find if there was still a port avilable to install it, I do know that there are Dual storage options in the modle that you have... but i was not able to find if the specific unit that you have can have both.
***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
02-19-2018 10:39 AM
Hi
i was able to find the manuals for your PC
http://h10032.www1.hp.com/ctg/Manual/c05505821
Page 2 : Memory Info
Page 3: HDD/SSD info
***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
02-19-2018 10:41 AM
Hi
I was also able to find the info on how to upgrade/ replace
Memory module ................................................................................................................................ Page 37
Hard drive .......................................................................................................................................... Page 38
Solid-state drive (SSD) ...................................................................................................................... Page 40
***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
02-19-2018 11:15 AM
Hi,
Thank you for the link.
Unfortunately, I can't deduce whether memory upgrades are possible.
Page 2 says this in the Memory section: "Two customer-accessible/upgradable OR non-accessible/non-upgradeable memory module slots" and "One non-customer-accessible/upgradable memory module slot". So which is it for my model - upgradeable or not?
The Hard drives section on page 3 doesn't say anything about non-upgradeability, so given the HDD (page 38) and SSD (page 40), I suppose I can infer it's upgradeable?
Thanks again!
02-19-2018 11:57 AM
Hi
from what i can see the product number has :
Intel® Core™ i5-8250U
- Discretegraphics
According to the intel's website this is a 8th gen Processor
https://ark.intel.com/products/124967/Intel-Core-i5-8250U-Processor-6M-Cache-up-to-3_40-GHz
so i'm guessing you should have Two customer-accessible/upgradable slots, if yo follow the info & open the screws you will get to know for sure.
For HDD as you unit has a 256 GB M.2 SSD, you can definitly upgrade to 512 GB SSD, but on the SATA HDD as your unit had a SSD, i was not able to find if there was still a port avilable to install it, I do know that there are Dual storage options in the modle that you have... but i was not able to find if the specific unit that you have can have both.
***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
02-19-2018 02:58 PM
Thanks again VJ_R, you are a great help!
The thing is, I haven't bought the computer yet, so I can't open it up. And whether or not I can upgrade the memory will definitely be a consideration in my purchase. The Disc. 8th Gen column says "Two customer-accessible/upgradable OR non-accessible/non-upgradeable memory module slots" (emphasis mine), could you please explain what made you guess it is the former case (upgradeable) and not the latter?
02-20-2018 04:22 AM
I was looking at one of the similar models offered in USA & it does have an option to upgrade, hence my guess that it may have the upgradable option, but not quite sure on the other region so i was guessing... did'nt want to lead you down the wrong path
***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
02-20-2018 04:35 AM
Hi VJ_R,
Thank you for clarifying. I doubt I'll get anything better than your guess in this forum (not many Israelis here I'd wager ;]), so I'll go ahead and mark your answer as accepted.
I'll try and ask the store that sells it, maybe they'll know, in which case I'll update here.
Thanks again,
Ohad
02-20-2018 04:49 AM
Glad to help (Sorry i could'nt get you full help )
hope you get the PC you like and enjoy it as well
Cheers!!
***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.
Didn't find what you were looking for? Ask the community