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HP Recommended
15-DW2025CL
Microsoft Windows 10 (64-bit)

I purchased this computer and try to use the USBC port connect to an external monitor via a USBC-hdmi adapter.

I tried two different 5-in-1 USBC to hdmi adapter or 6-in-1 adapter, but none of them work.

I want to know if that suppose work? Or just the model of the adapter I got is wrong?

 

2 REPLIES 2
HP Recommended

@Ghuang 

 

No, its specs

 

           https://support.hp.com/au-en/document/c06632454

 

Only USB-C ports which support Alt mode accept USB-C to HDMI. Your machine only has

 

    1 SuperSpeed USB Type-C® 5Gbps signaling rate port for data transfer only.

 

Regards.

BH
***
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HP Recommended

I tried this computer on another setup which has a https://www.dell.com/en-us/work/shop/dell-universal-dock-d6000/apd/452-bcyt/pc-accessories?gacd=9646...

connected to 3 monitors. Two on display port, one one hdmi.

 

After connect this laptop to that usbc cable, those two display port monitor can be used but the hdmi port monitor can not be used.

 

Is that means some kind of the adapter can be used to get the display over usbc?

What are the requirements to make it work?

 

Thanks

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