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Message 1 of 3
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Flag Post

Can fing motherboard for my notebook

HP Recommended
hp pavilion 15-cs2011ur
Microsoft Windows 10 (64-bit)

Hi,

I poured water over my laptop hp pavilion 15-cs2011ur. Unfortunately motherboard (DAG7BMB58C0) can't be recoverd  as of couple of months in a service center. And they can't replace motherboard with the new one! No one can find a new motherboard! That's really surprised me, as the laptop quite new.

Is it new reality for HP laptops? It should be thrown away if motherboard dead

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Message 2 of 3
Flag Post
HP Recommended

@Sergey44 

 

The specs of your machine is

 

          https://support.hp.com/lt-en/document/c06303348

 

It has

 

  • Intel® Core™ i7 8565U (1.8 GHz base frequency, up to 4.6 GHz with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
  • Windows 10 Home 64
  • No  GeForce MX150 discrete video memory

Therefore part # for it System board is  L50262-601   .

 

It is new therefore no spare part for system board available. Why you keep spare pare for a new machine ? Anyway, part is N/A from HP

 

           https://partsurfer.hp.com/Search.aspx?searchText=L50262-601

   nor  https://www.newegg.com/p/1B4-001S-08H01

 

Please try

 

        https://www.ebay.com/itm/HP-PAVILION-LAPTOP-15-CS-SERIE-UMA-i7-8565U-WIN-L50262-601-/133417699218

 

Regards.

 

BH
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Message 3 of 3
Flag Post
HP Recommended

Banhien, thank you for the reply

Should I buy another one laptop, just because HP think it's "new" and people do not drink coffee at night over the laptop?

Actually, I've already bought another one. And just trying to find a way, how to repair this one for my children in this covid online time. I am ready to spend money, but there are no real options actually. 🙂

Cheers

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