• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
pavilion 15 cs3075w
Microsoft Windows 10 (64-bit)

Hello All...

i bought a  hp pavilion 15 cs3075w laptob, and i was surprised that the keyboard is not back-lit one. i am really angry because  i thought all hp laptops would have it in all new models.

 

anyway , i was searching in ebay and found this back-lite keyboard 

 

For-HP-Pavilion-15-cr-15-cr0000 

 

is the keyboard in the ad compatible with the laptop model i have?

if yes , would i lose the warranty if i replace the keyboard.

 

thanks 

1 REPLY 1
HP Recommended

@manonmoon 

 

I am sorry you are angry.

 

Not all new notebooks include the backlit keyboard.

Backlit keyboard is an option on some series and is included on some models at the time of purchase.

 

The option is available on the series.

The part numbers and the replacement procedure is explained in your Service manual.

 Maintenance and Service Guide

Chapter 5 -  Removal and replacement procedures for authorized service provider parts - starring on Page 78

Computer Components - Page 19

 

I cannot fully answer the question regarding the warranty.   Our Community is not HP Technical Support nor are we associated with HP Service Support, HP Contracts, or HP Sales.

 

My guess is that the replaced keyboard - and any self-inflicted damage that cause the computer to stop working as a result of changing the keyboard - is not covered.  If the computer is sent in for warranty repair, the changed keyboard and any related components are not covered.

 

Please find what we can offer here:

 

HP Limited Warranty Statements (General Information)

Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document.  Optional Care Pack warranties differ by contract.

 

In particular, find more about your Warranty using the Warranty Check 

 

Warranty Check

 

       NOTE:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

 

  • If necessary, Select your Country on the main website page or at the bottom (click Flag)
  • Scroll down > To the right of Check multiple warranties, Click Continue
  • Enter the Serial Number and Country for one or more devices / systems to be checked
  • Check the box to verify you are "Not a robot"
  • Click Submit (at bottom of list entries)
  • When the page opens, Click View Details

 

NOTE: The online database results do not impact the actual contract.

 

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion - 15-cs3075wm

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.