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‎07-17-2021 03:15 PM

HP Recommended
Product: HP Laptop 15-bs2xx
Operating System: Microsoft Windows 10 (64-bit)

Hello! I am new here and have a problem. A few months ago i upgraded my ram from 4gb to 8gb but i could not find ram slot 2. I have looked at a lot of info on my labtop and it all says i have another ram slot but could not find it anywhere. Someone told me i have to take my labtop apart and look more but i dont know. Can someone please help me? I have all the info on my labtop so just ask for more info if you need it to help me out.

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5 REPLIES 5

‎07-17-2021 03:19 PM

HP Recommended

@Big-Miggz5 

 

Have you tried to look under the keyboard ?

 

Regards.

BH
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‎07-17-2021 03:23 PM

HP Recommended

To get under my keyboard i will have to take it apart further, i will do that in a few days if that is what you recommend to do. I really dont like taking apart my labtop but will do it.

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‎07-17-2021 03:24 PM

HP Recommended

thanks for fast reply

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‎07-17-2021 03:27 PM

HP Recommended

@Big-Miggz5 

 

The following Guide may help

 

         http://h10032.www1.hp.com/ctg/Manual/c05493257.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎07-17-2021 03:29 PM

HP Recommended

Clicked the link but it says oops sorry not found

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