02-23-2017 07:32 AM
I want to find out if I can upgrade my memory. I need to know my model number. the bios and everywhere else I can find it only has HP HDX-18. That's it. The whole shebang. The Product Number is FF231AV. But ONLY if your looking inside the bios or system information. The label says it's FF286AV. Everywhere I go to try and find information about this computer asks for a model number like HP HDX 18 "1001EO" or something in that format. HP has been shining me on for about 10 years now, I gave up long ago. Is there anyone on this planet that can tell me what model number I have?
Please don't waste my time or yours with the usual "look on the label or look in the bios" methods. It's not there.
Thank you all for reading this mess.
02-23-2017 08:05 AM - edited 02-23-2017 08:32 AM
Your notebook is a HP HDX X18T-1000 CTO PREMIUM NOTEBOOK
Both product numbers you posted indicate that.
Below is the support and driver page for that model...