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HP Recommended
Elitebook 8470p
Microsoft Windows 10 (64-bit)

On my EliteBook 8470p, Using Windows Hello, it says Face Recognition and Fingerprint isn't compatible on this device, meanwhile there's an inbuilt fingerprint scanner on the right-bottom side of the Laptop, I've also gone to "Device Manager" and I don't see anything in relation with "Biometrics" and this Got me Worried.
Looking Forward to a Reply!
Thanks. 

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