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Can't charge HP Pavilion laptop via USB C
07-23-2020 07:37 PM

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Pretty sure it's possible to charge the laptop via the USB C port but when I plug it into the wall nothing happens.
07-23-2020 11:58 PM

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@Puncake9902 wrote:Pretty sure it's possible to charge the laptop via the USB C port but when I plug it into the wall nothing happens.
Not really, not all USB-C ports are the same. What is your machine ? Please use the following way to find out model/product of your machine
https://support.hp.com/us-en/document/c00033108
Please do NOT post its Serial number (s/n).
Regards.
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07-25-2020 07:40 AM

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The model is 15-cx0020nr
07-25-2020 01:55 PM

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@Puncake9902 wrote:The model is 15-cx0020nr
The specs of your machine is
https://support.hp.com/au-en/document/c06038615
which shows it only has 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s) port which does not support charging as indicated.
Regards.
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