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‎05-06-2025 07:30 AM

HP Recommended
Product: HP 14-dq0000 Laptop PC (9WQ76AV)
Operating System: Microsoft Windows 11

Brand new laptop. Message that there is a Windows upgrade that could not download because there is not enough space. Delete files to make room. I just got the computer. Only two small documents have been saved on the computer. I did have to place a memory card in the computer when I set it up for the first time. Currently this is what I see:   Devices and Drives: Windows (C:) 11.6 GB free of 57.1 and SDXC (D:) 59.5GB free of 59.5GB   I am not familiar with this kind of setup. How do I get the update?

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1 REPLY 1

‎05-06-2025 09:43 PM

HP Recommended

@CynNH 

 

Just forget 😧 your machine ONLY has 64GB of eMMC which is NOT expandable:

 

             https://en.wikipedia.org/wiki/MultiMediaCard

 

Too small for a working machine. Why did you buy it ? Is it cheap ?  Please try

 

          https://support.microsoft.com/en-au/windows/free-up-space-for-windows-updates-429b12ba-f514-be0b-492...

 

Regards.

 

BH
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