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needabatterynow Honor Student
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Can't find hp 761230-005 battery

HP Pavillion 13- a013cl x360
Microsoft Windows 10 (64-bit)

Over 6 months and I can't seem to find an original HP replacement battery ( hp 761230-005 ).  The HP online parts finder doesn't recognize the part.  The chat feature stated it is out of stock.  The resellers provided don't carry part.  I think this will be first and last HP product I buy.  This is so frustrating.  Reluctant to use online auction sites for fear of buying a knockoff. Any help will be appreciated.

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Provost Provost
Provost
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Message 2 of 3
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Can't find hp 761230-005 battery

This one is branded HP. Seller has a 99.6% positive rating out of over 20,000 so should be pretty reliable:

http://www.ebay.com/itm/Genuine-NEW-HP-ENVY-X360-15-U011DX-Battery-NP03XL-11-4V-43WH-761230-005/1125...

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feety Top Student
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Can't find hp 761230-005 battery

How pathetic is it that the only way to find this battery is on eBay. Further, that the only ones available are USED or REFURBISHED.   Granted, 4 years is kind of old in laptop years, but it's not prehistoric either and my journey for something that should be as simple as a replacement battery has led me to the only conclusion possible:  That I need to purchase a new laptop. And it will be a DELL.

I have 2 HP products - both of which are in dire need of replacement parts that don't exist, despite a great many issues reported by a great many people.  Obviously, HP is stone deaf when it comes to post-purchase support. Disgusting.

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