Over 6 months and I can't seem to find an original HP replacement battery ( hp 761230-005 ). The HP online parts finder doesn't recognize the part. The chat feature stated it is out of stock. The resellers provided don't carry part. I think this will be first and last HP product I buy. This is so frustrating. Reluctant to use online auction sites for fear of buying a knockoff. Any help will be appreciated.
How pathetic is it that the only way to find this battery is on eBay. Further, that the only ones available are USED or REFURBISHED. Granted, 4 years is kind of old in laptop years, but it's not prehistoric either and my journey for something that should be as simple as a replacement battery has led me to the only conclusion possible: That I need to purchase a new laptop. And it will be a DELL.
I have 2 HP products - both of which are in dire need of replacement parts that don't exist, despite a great many issues reported by a great many people. Obviously, HP is stone deaf when it comes to post-purchase support. Disgusting.
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