cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 3
37
Flag Post

Can't find the battery anywhere!

HP Recommended
OMEN by HP Laptop 15-ce0xx
Microsoft Windows 10 (32-bit)

I can't find this battery on the HP site or elsewhere online! Is there any battery that's compatible or similar that I can use?

2 REPLIES 2
Highlighted
Level 19
Level 19
86,218 86,103 10,946 23,510
Message 2 of 3
Flag Post
HP Recommended

@Hunty 

 

What is your OMEN by HP Laptop 15-ce0xx  ? I use the following machine to answer your question,

 

      OMEN by HP - 15-ce018dx

 

It uses 4-cell, 70 Wh Li-ion battery part # 917724-855 which is N/A at HP Part store. Probably your machine uses same battery:

 

          https://partsurfer.hp.com/Search.aspx?searchText=917724-855

 

Please try

 

        https://www.newegg.com/p/16J-01GT-00G44

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Reply
0 Kudos
Highlighted
Level 15
Level 15
27,531 27,291 2,413 8,896
Message 3 of 3
Flag Post
HP Recommended

@Hunty 

 

Open

Maintenance and Service Guide

Part and Replacement Procedure - Page 36

 

Description                                                                                                                                                       Spare part number

4cell, 70Whr, 4.55AH, Li-ion battery for use in products equipped with a N17E GPU                 917724-855

3cell, 52.5Whr, 4.55AH, Li-ion battery for use in products equipped with a N17P GPU              L08855-855

 

Both part numbers for compatible batteries show several purchase options.

Amazon, for example - and others.

Check was done for USA online merchants.

 

It is common to have to purchase a compatible part when the original HP battery must be replaced.

 

Shop where you can find the part, where the merchant meets your personal criteria, and where the return policy, cost, and shipping meets your expectations.

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

OMEN by HP 15-ce000 Laptop PC series 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation