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08-11-2022 03:06 PM
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-es0000 (268T5AV)
Operating System: Microsoft Windows 11
I upgraded the SSD on an HP ENVY x360 15.6 inch 2-in-1 Laptop PC and am trying to install Windows 11 on it. I can't install Windows 11 without the Intel Rapid Storage Technology driver so I tried to install that driver from HP's website. HP's website says according to this link: https://support.hp.com/us-en/document/ish_4859717-4859823-16 to download the file and extract it before attempting to install it. When I download the file from their website, I get an application file instead of a zip file that I can extract. Therefore I can't install the file I do have onto the computer that I am attempting to install Windows 11. What can I do to solve this issue?
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