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‎12-22-2023 07:39 AM

HP Recommended
Product: HP ENVY x360 - 15m-bp112dx
Operating System: Microsoft Windows 11

Hello, I have tried almost everything to fix my laptop. Only thing saving me right now is the touchscreen. Last night all of the sudden my laptop's touchpad/pointer would not work. I tried everything I possible could with it. I reinstalled the driver from HPs website, I restarted my laptop numerous times, I tried to update it and then uninstall (then restart) right after on Device manager and literally nothing else is working. I don't even see the touchpad option that Im supposed to see on my devices. I had the synaptics touchpad driver. I know most likely the next step is to reboot my entire laptop but Im worried that wont even work. I feel like its the windows 11 since I've had nonstop issues with that, but there are no current updates available. Thank you for any assistance!

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