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hema87
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Certain keys are not working in HP Pavilion x360 Convertible 14-cd0xxx

HP Pavilion x360 Convertible
Microsoft Windows 10 (64-bit)

I have been using  HP Pavilion x360 from an year and for the past 10 days I have been facing issues with the keyboard.

Few keys do not respond such as "6, 7, y, u, h, j, n, m". They need to be log pressed for over for 10s to get the character printed.

I tried various solutions mentioned here but they don't seem to work.

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HP Recommended

Certain keys are not working in HP Pavilion x360 Convertible 14-cd0xxx

@hema87 

Individual keys in laptop keyboards can't be replaced, and besides, it might also be a problem with the keyboard sensor sheet underneath it.  You would have to get it serviced to find out what needs to be replaced.

 

Sorry, but this is just a self-help forum staffed mostly by volunteers and we are neither able, nor permitted, to provide any repair estimates or equipment prices.

For this information, you would need to contact an HP Repair or Service Center.

If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
Good Luck

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