Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

Charger caught on fire

HP Recommended
Pavilion 15
Microsoft Windows 10 (32-bit)

My charger caught on fire, the cable started melting and smoking with sparks coming out of it. It's barely a 2 y old laptop so I am really surprised the charger caught on fire. The laptop is still working, it's the charger that is faulty. I've been looking for a replacement but I am unable to find one as it's a 19.5 V/6.9A/135W charger and almost all that are being sold locally (Slovenia, EU) do not fit that criteria. Is there a way to get a replacement from Hp, because I really don't think it's normal that this happened to a charger that is just 2 years old.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation