• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Omen gaming laptop
Microsoft Windows 10 (64-bit)

I had the power supply for my omen laptop die and I ordered a replacement that was HP and I am getting the charge error.  I have checked the specs and cant figure what is going wrong.  My new power supply is an HP 200W 10.3A charger.  I have searched the internet and cant find an Omen branded supply.  Does anybody know how to fix this?

2 REPLIES 2
HP Recommended

@jxstevep 

 

What is your Omen gaming laptop  ? Please turn new charger around to get its p/n and post back BOTH the model/product of your Omen and part number of new charger.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Omen Laptop Model 15-dc0051nr  Product ID 3UK57UA.

 

NEW Power supply hp part #677764-002

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.