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‎09-26-2020 07:26 AM

HP Recommended

I have hp laptop window 10 it was working properly but now the charger is plugged in then also it's showing continually 8% and when I remove the charger it power off.. What should I do 

1 REPLY 1

‎09-29-2020 01:07 PM

HP Recommended

@Manupatel

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Did you try another charger?
  • Do you get any error message on your notebook (Such as Plugged in, not charging, etc.)?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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