Charger order

[Mozhan]

Hello,
Last year, I bought an HP Pavilion x360 2-in-1 laptop (Model 14-ek0026no). Unfortunately, the charger has recently broken. I tried to order a replacement on the HP website but couldn't find it.
Could you please provide me with a link to the correct charger for my specific laptop model? I want to ensure that I buy an original HP charger that is compatible with my device.
Thank you for your assistance.

[Paul_Tikkanen]

Hi:

If you know the wattage of the charger that broke, chapter 3, page 23 of the service manual has the charger part numbers and descriptions.

Maintenance and Service Guide

It's either this one:

65 W, nPFC, SMART, 3 pin, 4.5 mm    HP part # 710412-001

or this one:

45 W, nPFC, SMART, RC, 4.5 mm, non-slim   HP part # 741727-001

The charger listed in the middle is for Emerging Markets (EM).

If you don't know the wattage, you can enter your notebook's serial number in the search window at the link below, and it should provide a parts list with the power adapter description:

HP PartSurfer

The genuine HP power adapters have power cords that are sold separately, so if the power cord that goes from the wall socket to the adapter is still good, you can use that on the replacement power adapter.

You may want to go on eBay do a search by the HP power adapter part number you need and find a used but tested and working genuine HP power adapter.

Those usually come with the power cords included.

Below is the link to the HP online parts store:

HP Parts Store - HP computeronderdelen - HP printeronderdelen - Compaq onderdelen