• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-09-2020 05:56 AM

HP Recommended
Product: Omen 15-ce012ng
Operating System: Microsoft Windows 10 (64-bit)

Hello, I would ask if my Omen 15-ce012ng can be charged on the USB-C port? 

My original charger is 150W.

If it's possible to charge on the USB-C, does it mean the USB-C charger also need to be 150W?

Thanks for your answer.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-11-2020 03:50 PM

HP Recommended

@LightJockey

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that you have 1 USB 3.1 Type-C™ (Data Transfer up to 5 Gb/s, DP1.2, HP Sleep and Charge); 3 USB 3.1 Gen 1 (1 HP Sleep and Charge); 1 HDMI; 1 RJ-45; 1 headphone/microphone combo; 1 microphone-in installed on the PC.   

 

That means you can only use Ac adapter cable to power up your computer and USB-C ports on your computer will only charge output your mobile devices.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-11-2020 03:50 PM

HP Recommended

@LightJockey

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that you have 1 USB 3.1 Type-C™ (Data Transfer up to 5 Gb/s, DP1.2, HP Sleep and Charge); 3 USB 3.1 Gen 1 (1 HP Sleep and Charge); 1 HDMI; 1 RJ-45; 1 headphone/microphone combo; 1 microphone-in installed on the PC.   

 

That means you can only use Ac adapter cable to power up your computer and USB-C ports on your computer will only charge output your mobile devices.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.