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Posts: 2
Member Since: ‎06-02-2016
Message 1 of 2 (63 Views)

Charging Problem

[ Edited ]
Product Name: 15-ac026tx
Operating System: Microsoft Windows 8.1 (64-bit)


  I have a 15-ac026tx laptop.

  From some days I am facing a strange problem.

  The charging indicator of my laptop suddenly turns from red to white light in about every 5-6 minutes, and then in few seconds    it turns to red again. Is this some kind of battery issue or this could be some other problem ?

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Posts: 11,176
Member Since: ‎08-09-2015
Message 2 of 2 (52 Views)

Re: Charging Problem




Allow me to welcome you to the HP forums!


What you describe could be the battery not charging or not holding a charge and/or the charger not working.

Here are some troubleshooting steps you can try:

Good Luck

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