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Keshav_16 Student
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Charging sign appears for 3-4 seconds and then charging stops. I don't know how to get the passcode.

Pavilion Notebook 16-AU007TX
Microsoft Windows 10 (64-bit)

When I insert charging pin of my laptop charger into the charging port, charging sign appears for 3-4 seconds and then charging stops. I tried to contact the support but don't know how to get the passcode which is being asked on call.

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Charging sign appears for 3-4 seconds and then charging stops. I don't know how to get the passcode.

@Keshav_16

 

Welcome to HP support community.

 

Is it charging?

Because the light isn't always on in most models but it still charges.

What passcode is it asking?

Is the device in warranty?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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