07-13-2014 12:07 PM
I recently added a hard drive to put in the 2nd bay of this laptop. However to to this you need to take out the metal plate in that bay in order to slot in the 2nd drive. This is secured by 3 screws and is very easy to remove.
Having done this I attached the 2nd drive, secured the exterior base cover and turned on the laptop.
Great - The laptop found the 2nd hard drive.
Not great - the clickpad (aka touchpad) moves the cursor pointer, but you cannot click on anything..... Wonderful...
So I power off the laptop and take out the 2nd hard drive and replace the metal plate..... Surely this will fix the problem.....
Nope... despite putting it back as it was, the clickpad is now very difficult to use.
Moving the mouse across the desktop selects, and moves items that I just wanted to move over.
I’ve tried changing the setting for Synaptics Point Device (v17.0.8) for the Clickpad in various ways, I even tried the default settings.
In the end I’ve had to turn off most (if not all) of the nice features around gestures in order to tame the thing.
Don’t know why the metal plate is needed, never come across this with other laptops I’ve had. Don’t see why it should be necessary here either, but it apparently does something which I cannot yet quite ‘tweak’
07-15-2014 11:20 AM
I saw your post regarding the problems with the TouchPad and I will be happy to help. I would suggest that you reinstall your Synaptics TouchPad Driver. This is the driver for Windows 8.1 if you are using a different operating system please let me know.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
I work on behalf of HP
- HP Notebook PCs - Reducing Heat Inside the PC to Prevent Overheating
- HP Notebook PCs - Computer Does Not Start and Emits an LED or Beep Code
- HP Notebook PCs - How to Power Reset your Laptop
- HP PCs - Computer Is Slow (Windows 10)
- HP Notebook PCs - Troubleshooting No LED Lights Glow During Startup or Boot