cancel
Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
55
Flag Post

Comma key triggered by many different keys

HP Recommended
Microsoft Windows 10 (64-bit)

Hi.

For about 10 days, I am facing the problem written in the title.

Comma key stopped working on my computer. The interesting thing is that when I press some keys, the computer starts pressing a comma on its own and it continues until I press the delete key.

In the image below, I have a test with the tool called HP PC Hardware Diagnostics Windows.

 

91aeb6f1-bd90-432e-966e-1485147970ef.png

(https://drive.google.com/file/d/1JjlStTDqh_KsTRDQKXEUtzbMKMxB-W8o/view?usp=sharing)

 

As seen in the image, pressing '6' triggers the comma key. And the same problem occurs with not only '6' but also many keys.

Output: 6,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

As I said, it continues forever unless I press the delete key.

Sometimes even though I don't press any keys, it starts typing comma all of a sudden.

 

May anybody help me?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation