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‎12-09-2020 12:47 PM - edited ‎12-09-2020 12:49 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi.

For about 10 days, I am facing the problem written in the title.

Comma key stopped working on my computer. The interesting thing is that when I press some keys, the computer starts pressing a comma on its own and it continues until I press the delete key.

In the image below, I have a test with the tool called HP PC Hardware Diagnostics Windows.

 

91aeb6f1-bd90-432e-966e-1485147970ef.png

(https://drive.google.com/file/d/1JjlStTDqh_KsTRDQKXEUtzbMKMxB-W8o/view?usp=sharing)

 

As seen in the image, pressing '6' triggers the comma key. And the same problem occurs with not only '6' but also many keys.

Output: 6,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

As I said, it continues forever unless I press the delete key.

Sometimes even though I don't press any keys, it starts typing comma all of a sudden.

 

May anybody help me?

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