• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
EliteBook 840 G3
Microsoft Windows 10 (64-bit)

Hi there,

 

I have an EliteBook 840 G3 and I see that it has an USB-C port (in the HP site product spec it says an USB Basic Type-C).

I am planning to have an additional display monitor as my third display (beside of the laptop display and one monitor connected to the display port), and currently I see that it does not work with usb-c to display port cable that I am currently have.

 

I found that there is a DHC-CT202 converter selling in marketplace and I am looking to buy one. The seller said that it will work in my machine; However, I am having a doubt about it. Would someone please advise if that converter really fits in the machine that I have to have another display?

 

Thanks in advance for the advice.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@gusgita 

 

From my understanding, USB Basic Type-C port does not support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@gusgita 

 

From my understanding, USB Basic Type-C port does not support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.