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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Computer is not charging when plugged in.

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07-15-2025 02:03 PM
Hi @MikeF52
Welcome to the HP Support Community! We're here to help you get back up and running.
Thanks for checking the basics already—let’s dig a little deeper to get your HP charging properly again. This issue is often caused by a driver glitch, battery calibration problem, or a power management setting that’s misbehaving.
Here’s a structured fix that’s worked for many HP users:
🛠️ Step-by-Step Fix: “Plugged In, Not Charging”
Reset the Battery Driver
- Press Windows + X and choose Device Manager
- Expand Batteries
- Right-click Microsoft ACPI-Compliant Control Method Battery and choose Uninstall device
- Do the same for Microsoft AC Adapter
- Restart your computer—Windows will reinstall the drivers automatically
Perform a Hard Power Reset
- Shut down your computer
- Unplug the charger and remove any peripherals
- If your battery is removable, take it out
- Press and hold the power button for 30 seconds
- Reconnect everything and power on
Check Power Settings
- Go to Control Panel > Power Options
- Click Change plan settings > Change advanced power settings
- Expand Battery > Plugged in and make sure all settings allow charging
- Set Minimum processor state to 5% under Processor power management
Run HP Battery Diagnostics
- Restart and press Esc, then F2 to launch HP UEFI Diagnostics
- Run the Battery Test and note any failure codes
Let me know what happens after these steps—especially if the battery starts charging again or if diagnostics show a fault. We’ll keep pushing until your HP is powered up and ready to go 💪🔋.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Take care, and have an amazing day!
Regards,
Hawks_Eye
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks!