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‎05-07-2017 04:17 PM

HP Recommended
Product: Elite X2
Operating System: Microsoft Windows 10 (64-bit)

I would like to connect two HP E202 monitors to the USB-C docking station for use with an Elite X2 computer. I see on HDMI connections and am not certain how to connect the second monitor. Can it be done, and if so what type of cable is needed?

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2017 05:02 PM

HP Recommended

Hi,

 

I think it has DisplayLink sticker or DisplayLink Certified that means you can connect 2 monitors at the same time. It has DP port (6) and HDMI port (5) and you can use both

 

           usbc dock.png

 

Side note: From your image, the dock price is US$149.00 + tax (says 7.5%) = around AU$210 but HP in Australia sells for AU$329

 

            usbc dock2.png

 

Amazing ! AU$100 more for HP Australia for a same product. May be HP has to ship the product from China to the US first then send first class air to Australia.

 

Regards.

 

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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6 REPLIES 6

‎05-07-2017 04:25 PM

HP Recommended

Hi,

 

What is the model/product of the dock ? Does it support TWO monitors ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎05-07-2017 04:30 PM

HP Recommended

The website indicates it suports multiple

The Model is X7W54AA#ABA

here is a screenshot

5-7-2017 6-27-44 PM.png

Was this reply helpful? Yes No

‎05-07-2017 05:02 PM

HP Recommended

Hi,

 

I think it has DisplayLink sticker or DisplayLink Certified that means you can connect 2 monitors at the same time. It has DP port (6) and HDMI port (5) and you can use both

 

           usbc dock.png

 

Side note: From your image, the dock price is US$149.00 + tax (says 7.5%) = around AU$210 but HP in Australia sells for AU$329

 

            usbc dock2.png

 

Amazing ! AU$100 more for HP Australia for a same product. May be HP has to ship the product from China to the US first then send first class air to Australia.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎06-29-2017 12:12 PM

HP Recommended

Hello, I have an Elite X2 and the USB-C Docking station, I have a monitor connected into each port you show in the figure.

 

DP to DP works just fine, I have a DP to HDMI cable connecting the second monitor, it will not detect that monitor. I cannot get it to show 2 external displays.

 

Any help would be appreciated.

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‎11-10-2017 02:47 AM

HP Recommended

For anyone having Want300's issue above:  The problem is that HDMI to DisplayPort conversion needs an active adapter, which the HP USB-C-Dock does not have. 

I solved the problem by getting a new model of HP USB-C dock which has 2 DisplayPort adapters. 

If you cannot  get that hardware, you can try using a HDMI to DVI cable to connect your monitor (If the monitor supports DVI). HDMI "should" be compatible to DVI without the active adapter.

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‎10-09-2018 04:02 PM - edited ‎10-09-2018 04:04 PM

HP Recommended

Hi there! I have an EliteBook and just got a brand new USB-C G4 dock.

 

It has two DP ports, but the display isn't working. The Dock is definitely on and the mouse works when hooked up to it but I can't get either monitor to display anything when hooked up to the dock. I've tested both by hooking them each directly to the laptop and the monitors themselves are working just fine (both HP.)

 

Do I need some sort of adapter to get the display to work? Or is there an easier fix?

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