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s1dix Student
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HP Recommended

Cooler in laptop

HP PAVILION 15-dp0002u
Microsoft Windows 10 (64-bit)

 Hi, in my laptop, even in simple just surf on the Internet a very noisy cooler, I can not understand why someone might know ? here is model HP PAVILION 15-dp0002u

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Message 2 of 2
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Flag Post
HP Recommended

Cooler in laptop

Hi! @s1dix,

 

Were there any recent windows update on the PC?

 

Try restoring the BIOS to default.

 

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

 

Try updating BIOS on the PC to the latest version.

 

Update the BIOS using this link. Click Here

 

Also, try the steps recommended below.

 

To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side
of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high-temperature conditions exist. These conditions
are affected by high external temperatures, system power consumption, power management/battery
conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced
through the ventilation grill located on the left side of the computer.

 

Lastly, try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC. Click Here

 

Refer this article to know more information about fan issues. Click Here

 

Note: All the steps suggested in the article are crucial. Please try all the steps suggested in the document to isolate the issue.

 

Hope to this answers your query!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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