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Notebook HP - 15-ay120nl
Microsoft Windows 10 (64-bit)

Lastrly, when I start up my laptop the cooling fan make a very loud noise like it’s bumping into something. Then I restart the system and everything seems fine. The problem is that this happens about once in five.

I really don't know what it could be, I've already updated everything that I could update.

 

Thanks for helping

3 REPLIES 3
HP Recommended

@EricaEsp

 

I reviewed your post and I understand that the system fan is making noise sometimes.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS from the below link and check whether the issue is resolved.

 

https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105965.exe

 

If you continue facing the issue, then follow the steps in the below article.

 

https://support.hp.com/in-en/document/c01007591

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

Thank you so much for replying,

actually I've already tried to do what you suggested but nothing changed.

 

I'm in contact with the HP techncal support trying to understand what to do.

HP Recommended

@EricaEsp

 

Thank you for the update.

 

I am positive that the HP support team will take care of the issue.

 

If any other questions arise, please feel free to write back to me.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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