I purchased this laptop in the fall of 2016. A couple of months ago a crack began to appear next to the hinge, above the start up switch. I have never abused this laptop and am puzzled by what has caused this worsening crack. What can I do?
The only response I was able to get was the message that my warranty had expired. While this is true, I believe this issue is an obvious product defect and I was hopeful that HP might have a recall type repair available. If this is not possible, then I at least would like to know where in my city of Calgary I might be able to have it repaired at my expense. It would be a shame for this laptop to eventually become unusable should the crack worsen.
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