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‎01-20-2020 09:18 AM

HP Recommended
Product: HP 17z
Operating System: Microsoft Windows 10 (32-bit)

Laptop case cracked near the hinge. HP says it will cost at least $400 to repair. Laptop is only 15 months old - is that the typical lifespan for HP? 

1 REPLY 1

‎01-21-2020 12:46 AM

HP Recommended

Hi @grnyc

 

Welcome to the HP Support Community. 

 

I understand you need assistance and I’d love to help.

 

However, we encourage our customers to create a public post so that the conversation may help other community members find a similar solution. Hence, I would request you to create a public post with the same query, so that you may get your answers from the various members we have in our community forums at HP.

 

If you have already created a public post, please send me the link. 

 

To learn how to use the HP Support Community, refer to this post.

 

It’s been a pleasure interacting with you.

 

Have a good day ahead.

Asmita
I am an HP Employee

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