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grnyc
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Cracked laptop case - HP 17z

Laptop 17z
Microsoft Windows 10 (32-bit)

My laptop is 4 months out of warranty and the case is cracked. Does anyone know if HP supports a repair and how I can get hold of them? I can't find an email address for support and it doesn't seem right that I'd be throwing away a laptop after 16 months. 

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HP Support Agent
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Cracked laptop case - HP 17z

@grnyc Welcome to HP Community!

 

I understand that the laptop case is cracked, you would like to repair the unit.

 

I would suggest you contact our phone support. They will help you.

 

Here is how you can get in touch with phone support.

 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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