03-15-2017 07:35 PM - edited 03-15-2017 07:35 PM
I have a cacked screen case and broken hinge on HP envy m6 laptop. The left side of the screen case and the hinge are broken. It first started of with the hinge then that caused the screen case to crack. I need this repaired. Please help!!!!
03-15-2017 07:51 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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