05-09-2017 06:01 PM
I have a cracked screen case and broken hinge on HP envy m6 laptop. The right side of the screen case and both the hinge are broken. It first started off with the hinge then that caused the screen case to crack. I need this repaired.
I am not able to arrange parts
05-09-2017 07:32 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.