• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎11-25-2024 01:58 PM

HP Recommended
Product: HP 15-g013cl Notebook PC (ENERGY STAR)

I want to download windows 11 on my laptop but don't know if it has everything that is needed to do so.

Category:
Reply
1 REPLY 1

‎11-25-2024 02:32 PM - edited ‎11-25-2024 02:34 PM

HP Recommended

Your notebook is not supported by Microsoft for W11.

 

The processor does not meet Microsoft's minimum hardware requirements of needing an AMD Ryzen 3xxx series mobile processor or newer.

 

If you are still running Windows 7 on the notebook that the product specs indicate it originally came with, you would have to pay for a W11 license and product key, and I don't recommend you spend the money to do that on an unsupported PC.

 

If you currently have W10 installed and if you are interested in installing W11 24H2 on your PC as is, watch this video:

 

How to install Windows 11 24H2 on Unsupported PC (Early Access) 2024 (youtube.com)

 

Download the W24H2 ISO file and use that (3rd option).   

 

Download Windows 11 (microsoft.com)

 

You can download the free 7-Zip file utility from the link below.  The top line is for 64 bit.

 

7-Zip

 

You'll have to repeat this procedure each October when Microsoft rolls out the new builds because a PC that does not meet Microsoft's minimum W11 hardware requirements will never automatically get the update to the next build.

 

Other than that, your PC will continue to get the monthly cumulative and other updates.

 

That's only a minor inconvenience to have continued OS support beyond October of 2025.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.