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TeeCeeF
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DVD rewriter replacement

HP notebook-15-ac043na
Microsoft Windows 8.1 (64-bit)

Hi - hope somebody can help.

My internal DVD writer refuses to work. It will not allow me to burn any data to a blank disc. All I can get is a massive vibration and the same whirring noise pattern over and over again. I have just popped an audio CD into the tray to see if that would still work and it played fine, so it must be a writing mechanism problem. When I look in the hp store all I can see to replace it is an external DVD writer at £31.99. Ideally I would just like to replace the defective writer with a new internal one.

I am struggling to find a "route" to contacting hp in order to find out if a replacement internal unit is still available so that I can order one.

 

Cheers

 

 

 

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DVD rewriter replacement

Hi:

 

According to chapter 3, page 26 of the service manual, the replacement part you need is:

 

For use in HP Notebook models    HP Part # 813952-001

 

http://h10032.www1.hp.com/ctg/Manual/c04653884

 

Looks like you can find that part on eBay pretty reasonably.

 

https://www.ebay.co.uk/sch/i.html?_from=R40&_sacat=0&_nkw=813952-001&_sop=15

 

 

TeeCeeF
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DVD rewriter replacement

Thanks Paul - I really appreciate your prompt efforts on my behalf! Your answer and info is a great help. Cheers!

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DVD rewriter replacement

You're very welcome.

 

Glad to have been of assistance.

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