Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

Dead motherboard

HP Recommended
Microsoft Windows 10 (64-bit)

Hi I have a 15-bw550sa laptop the motherboard is dead (wine spill) can’t be repaired can I fit any 15-be  motherboard if yes which is the best to replace with, or has it got to be replaced with the exact same 

many thanks

Level 16
Level 16
30,583 30,490 2,787 6,735
Message 2 of 2
Flag Post
HP Recommended


To be frank, you are probably NOT going to be able to replace the motherboard.  HP does not sell motherboards.  The ones available online are all USED, having been removed from other PCs -- and we get lots of reports from folks about how those don't work right, or don't work at all.


Also, the licensed Windows version that came preloaded on your laptop is an HP OEM Version -- and that license is tied to the original motherboard, not to the PC owner. When you toss away that motherboard, you toss away the license -- and HP will not provide you a second license. Since the versions of Windows you can buy will not activate with the embedded HP OEM license, you will have to buy a Retail version of Windows, and a license to go with it. You will then have to replace the installed Windows version on your laptop with the version you bought and license it. We are not able to assist in any of that work.

The bottom line is the process is a lot more difficult than simply swapping one part for another.


Just wanted to give you a heads-up about what you're facing if you do the replacement.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation