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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-27-2020 06:20 PM

HP Recommended
Product: Elitebook Folio 9470m
Operating System: Microsoft Windows 10 (64-bit)

I have recently upgraded to Windows 10 2004 (Latest update)

 

I see in my device manager that the following items have warning Triangles on them:

  1. Base System Device (Looks like a USB device)
  2. System device is showing - HP Mobile Data Protection sensor

I have tried the HP soft-packs, I have tired windows updates nothing will resolve these two messages. 

 

I am wondering if item 1 is not related to the battery operation due to the fact that when I take the machine off of mains power battery only last 10 mins. Battery has been replaced not even 6 months ago so I do not think it is a battery issue. 

 

Any help out there? 

 

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