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‎03-20-2025 09:49 AM

HP Recommended

HP Envy x360 

Using a brand new charger.

Reinstalled both the battery and AC adapter dirvers.

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2 REPLIES 2

‎03-20-2025 02:20 PM

HP Recommended

Does a light come on next to the plug when you plug in the adapter? If not the most likely explanation is a damaged charging port. 

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‎03-21-2025 12:32 AM

HP Recommended

Thanks HUffer, but the magic 20-second power-button-reset did the trick. Thanks to the remarkable useful HP warranty support phone line.

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