Didn't work the OMEN button on my laptop

[Merbee]

Help-on the laptop HP Omen Laptop 15-dc1008uar does not start open command center with hotkey OMEN, prompt how to set the key for the program? The problem started after the application was updated. It is also impossible to put a command through the application shortcut - quick call.
Reinstalling the program did not help!

[KrazyToad · Accepted solution]

@Merbee

Welcome to HP Community

I have gone through your Post and would like to help

Please uninstall the Command center App from your Notebook and restart

Next download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Then download the latest Command center App from Microsoft Store

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Merbee]

Thx for your reply, but it's still not working. 

I have the latest HP hardware drivers and windows version and when i press the OMEN button nothing to happen with my PC, OMEN command centre don't lauching 😕

I bought my notebook 2 weeks ago and the button do nothing since then

What i need to do? Help me 

[Merbee]

sry, my bad.

All works good 🙂

[Kumar0307]

@Merbee

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!