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‎11-03-2024 09:40 AM - last edited on ‎11-03-2024 10:37 AM by Retired

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9X9AV)

HP 15s serial no.[Personal Information Removed] retailer sold it as a i5 13th generation model but at HP website by its serial no.its is shown to be a 12th generation i3 processor. Now I am very confused whether it is a 13th genration laptop or 12th genration

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1 REPLY 1

‎11-03-2024 09:47 AM

HP Recommended

The parts list for the serial number you posted indicates the motherboard comes with an Intel i3-1215U processor:

 

HP PartSurfer

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