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thanna
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Disconnecting zDock Thunderbolt 3 Cable Powers off Dock

zBook 15 Gen3
Microsoft Windows 10 (64-bit)

Hi,

 

When I unplug the zDock Thunderbolt 3 cable from my laptop, it powers the dock off immediately and disconnects everything USB connected to it. Is this intended functionality? My others docks never lost power when I disconnected the laptop from the dock. When I plug the cable back in, everything lights up and powers on the dock like it should. I did read somewhere on the HP support site that this dock does not work pre-OS - is this what I am experiencing or does that mean something else? I'm really astonished that a dock that has AC power running to it MUST be connected to a laptop to work.

 

Thanks,

Glen

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