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‎12-27-2020 02:31 PM

HP Recommended
Product: 14s-er0002TU
Operating System: Microsoft Windows 10 (64-bit)

I want to know if my laptop HP model -

14s-er0002TU has an extra ram slot to upgrade it . And which type if ram do it supports. Can i install 8 gb ram in it ? Please help. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-27-2020 04:33 PM

HP Recommended

Hi::

 

Below is the link to the Crucial memory report for your PC.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 14 series | HP 14s-er0002tu | Crucial IN

 

It has one memory slot, and the max the slot can take is 1 x 32 GB of memory.

 

Below is the link to the service manual.

 

Maintenance and Service Guide HP 14s Laptop PC

View solution in original post

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3 REPLIES 3

‎12-27-2020 04:33 PM

HP Recommended

Hi::

 

Below is the link to the Crucial memory report for your PC.

 

Memory RAM & SSD Upgrades | hp - compaq | hp 14 series | HP 14s-er0002tu | Crucial IN

 

It has one memory slot, and the max the slot can take is 1 x 32 GB of memory.

 

Below is the link to the service manual.

 

Maintenance and Service Guide HP 14s Laptop PC

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‎12-28-2020 09:28 AM - last edited on ‎12-28-2020 09:32 AM by Retired

HP Recommended

This is very frustrating. How hp didn't provided this laptop with extra ram slot? I brought it for $639.3 . It was my last hp product purchase .

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‎12-28-2020 09:36 AM

HP Recommended

Since I don't work for or represent HP, I wouldn't be able to answer your question.

 

It was just the way the notebook was designed.

 

You can contact the HP executive team at the link below and see why the notebook was designed with only one memory slot.

 

Executive Team: CEO email | HP® Official Site

 

All you need to do is to remove the existing memory chip and install a memory chip with more GB.

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