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andrafmendes
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Solved!

Dock Docking Station compatibility - HP Elitebook 840 G6

HP Recommended
Hp Elitebook 840 G6
Microsoft Windows 10 (64-bit)

Hi,

 

Our organization has a new batch of HP Elitebook 840 G6 with all the USB-C/TB ports.

 

In the end we were adquiring the Docking Station for and given the "HP USB-C Mini Dock 1PM64UT", that is very limited for the final usrr and would jeopardize the solution. In reality the specification list given that wasdemanded, lsited a product that supported (A) this notebook model and (B) the specification given for the dock were in line with the: 3FF69AA HP USB-C Dock G4 EURO (needed dual displayport, more USB ports, etc).

 

Am i taking crazy pills or was the assertion that THIS dock (HP USB-C Dock G4 EURO) worked with THIS model of laptop (HP Elitebook 840 G6 ) and permitted the AC Power passtrough from the dock to charge the Laptop, as being correct? 

 

Can anyone help, please? Thanks for your time.

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banhien
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@andrafmendes 

 

Yes, the following list shows HP has many of them

 

        https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

 

and as you said: at least 3 of them are compatible. Now which one is the right choice.

 

>>>> the doubt is if it works or not?

It is an an HP product for HP 840 G6 machines. Believe this or not is up to you.

I don't need USB-C/Thunderbolt charge therefore I'm using a cheaper dock (USB-A/C dock).

 

             HP USB-C/A Universal Dock G2 

 

>>>> some USB-C faults were detected at some point,

Not USB-C ports are the same, specially on HP machines. I believe HP has different way to implement USB-C ports.

 

Regards.

BH
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banhien
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@andrafmendes 

 

One dock which is listed as compatible with the HP Elitebook 840 G6 series

 

        HP Thunderbolt Dock 120W G2

 

More information

 

      https://www8.hp.com/h20195/v2/getpdf.aspx/4AA7-4326EEAP.pdf

 

Regards.

BH
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andrafmendes
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That is really ambiguous, as if you go to the docking station compatibility list

 

http://h10032.www1.hp.com/ctg/Manual/c06358101

 

it referes to at least 3 models, all with the supported quirks.

 

As to this Elite Docking station, some USB-C faults were detected at some point,

 

https://support.hp.com/bg-en/document/c05509272

 

the doubt is if it works or not?

 

Was this reply helpful? Yes No
banhien
Level 20
Level 20
100,149 39,189 13,010 27,333
Message 4 of 5
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HP Recommended

@andrafmendes 

 

Yes, the following list shows HP has many of them

 

        https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

 

and as you said: at least 3 of them are compatible. Now which one is the right choice.

 

>>>> the doubt is if it works or not?

It is an an HP product for HP 840 G6 machines. Believe this or not is up to you.

I don't need USB-C/Thunderbolt charge therefore I'm using a cheaper dock (USB-A/C dock).

 

             HP USB-C/A Universal Dock G2 

 

>>>> some USB-C faults were detected at some point,

Not USB-C ports are the same, specially on HP machines. I believe HP has different way to implement USB-C ports.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
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andrafmendes
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Thanks for the thought and time for the solution, I can say all the previous Docks are supported, and the one I wanted, HP USB-C (Elite) Dock G4SKU3FF69AA, is supported too.

 

HP EliteBook 840 G6 NoteBook PC - HP Log on selector

http://h20195.www2.hp.com/v2/getpdf.aspx/c06308183.pdf

 

The HP Helpdest guided me into the correct quickspecs for the laptop, and you can find it here @ page 49.

 

Thanks a lot.

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